1. Prices
Accommodation and excursion prices are in euros, per night for each accommodation and per person for each excursion.
For accommodation stays during the high season 1/7-31/8 and during periods of increased demand the stay must be at least three (3) nights. Accommodation prices do not include accommodation tax. All published prices include VAT. 13% and all legal taxes, EXCEPT the accommodation tax and environmental tax, which vary from accommodation to accommodation (depending on the stars and keys) and starts from 2 euros for 1 room (double or triple or quadruple or apartment for 4-5-6 people) per night and reaches 10-15 euros for 4-5 star hotels. They are paid locally at the accommodation and not at the office, are invoiced separately by law and may change from year to year.
2. Deposit and Payments
To fully confirm your reservation you must deposit 30% of the total value of your stay or excursion. Payments are made by bank transfer or via IRIS. No reservation without a deposit is considered valid/guaranteed. Upon your arrival the full amount of the stay is paid. Any additional charges incurred during the stay are payable upon departure.
3. Reservation Changes and Cancellations
The payment of a deposit for any booking is binding and non‐refundable for any reason (e.g., change of mind, illness, delay, no‐show, etc.).
In the case of full prepayment and subsequent cancellation by the customer, no refund is possible. The customer accepts that, upon confirmation of the booking, their spot is secured and the corresponding amounts are non‐refundable, as the business has already incurred the related costs (VAT, organization, reservation fees, etc.).
The business bears no responsibility for any personal or emergency issues that may prevent the customer from attending the tour/activity.sibility of changing the excursion date.
4. Arrival / Departure at the accommodation
Upon arrival at the accommodation you must have your booking document, as well as your ID or passport. Unless otherwise stated in your booking, check-in time is 14:00 and check-out time is 12:00. The possibility of extending your check-out time after 12:00 depends on the occupancy of the accommodation and is subject to an additional financial charge as follows: Check-out until 18:00 is subject to 50% of the daily charge. Check-out after 18:00 is subject to 100% of the daily charge. In any case, you must notify us of your request in a timely manner.
SEA EXCURSIONS. Arrival for a sea excursion from Parga for people who have booked this specific day excursion must be at our office in Parga no later than half an hour earlier (i.e. half an hour before departure) for the remaining payment and to get the ticket for your excursion,
OTHERWISE IT IS CONSIDERED (NON SHOW) and you lose the deposit and the seats are given to other people, especially during the high season 1/7-31/8 and during the period of increased demand.
5. Accommodation Children Policy
Infants and children under 3 years old stay free of charge provided that they are accommodated in their parents’ beds. A cot is provided free of charge, depending on availability and depending on each accommodation. All children staying at the accommodation must be accompanied and under the constant supervision of an adult.
Children Policy for sea excursions. Children from 2-12 years old pay half the ticket price.
6. Smoking Policy
Smoking is prohibited in all rooms and on the ships (and is only allowed in open areas).
7. Pets
Our accommodations cannot accommodate pets EXCEPT FOR A VERY FEW ACCOMMODATIONS THAT ACCEPT SMALL PETS (ALWAYS ON REQUEST AND FROM AN EARLY NOTICE). For sea excursions, pets can travel on certain ships (not all) and we should know this in advance (if there is a pet).
8. Personal Data
All personal data is stored and used by our office in accordance with the Privacy Policy.