1. Prices
Accommodation and excursion prices are in euros, per night for each accommodation and per person for each excursion.
For accommodation stays during the high season 1/7-31/8 and during periods of increased demand, the stay must be at least three (7) nights. Accommodation prices do not include accommodation tax. All published prices include VAT. 13% and all legal taxes, EXCEPT the accommodation tax and environmental tax and varies from accommodation to accommodation (depending on the stars and keys) and starts from 1.50 euros for 1 room (double or triple or quadruple or apartment for 4-5-6 people) per night and reaches 7-8 euros for 4-5 star hotels and is paid locally at the accommodation and not at the office and by law is invoiced separately, and may change without notice.
2. Deposit and Payments
To fully confirm your reservation, you must deposit 30% of the total value of your stay or excursion. Payments are made by bank transfer or via IRIS. No reservation without a deposit is considered guaranteed. Upon your arrival, the full amount of the stay is paid. Any additional charges incurred during the stay are payable upon departure.
3. Reservation Changes and Cancellations
The office management kindly requests that clients be informed in writing of any changes or cancellations regarding their reservation as soon as possible. In case of cancellation, our policy is as follows:
- In case of cancellation of the reservation more than 60 days before the scheduled arrival or the scheduled excursion, there is no financial burden and it entails the return of any advance payment by the office.
- For cancellations of reservations less than 60 days before the scheduled arrival or the scheduled excursion, the client is charged 30% of the total stay or the total excursion (for the number of people the excursion has been booked for) based on the respective reservation.
- In cases of cancellation upon arrival, during the stay, or for non-appearance at the accommodation, as well as non-appearance for the respective excursion (NON SHOW), the customer is charged 100% of the accommodation or of the respective excursion based on the reservation he has made.
For non-refundable reservations (e.g. special offers, early booking, etc.), the entire amount of the reservation is charged simultaneously with the confirmation of the reservation, while amendments and cancellations are not allowed.
The charge is made by bank deposit or via IRIS at the time of booking. In case of cancellation, the deposit is not refundable.
The reservation concerns a room type for the duration of the stay, and not a specific room, and for each excursion the reservation concerns a specific excursion and a specific day of the excursion without the possibility of changing the excursion date.
4. Arrival / Departure at the accommodation
Upon arrival at the accommodation, you must have your booking document, as well as your ID or passport. Unless otherwise stated in your booking, check-in time is 14:00 and check-out time is 12:00. The possibility of extending your check-out time after 12:00 depends on the occupancy of the accommodation and is subject to an additional financial charge as follows: Check-out until 18:00 is subject to 50% of the daily charge. Check-out after 18:00 is subject to 100% of the daily charge. In any case, you must notify us of your request in a timely manner.
SEA EXCURSIONS. Arrival for a sea excursion from Parga for people who have booked this specific day excursion must be at our office in Parga no later than half an hour earlier (i.e. half an hour before departure) for the remaining payment and to get the ticket for your excursion,
OTHERWISE IT IS CONSIDERED (NON SHOW) and you lose the deposit and the seats are given to other people, especially during the high season 1/7-31/8 and the period of increased demand.
5. Accommodation Children Policy
Infants and children under 3 years old stay free of charge provided that they are accommodated in their parents’ beds. A cot is provided free of charge, depending on availability and depending on each accommodation. All children staying at the accommodation must be accompanied and under the constant supervision of an adult.
Children Policy for sea excursions. Children from 0-12 years old pay half the ticket price.
6. Smoking Policy
Smoking is prohibited in all rooms and on the ships (and is only allowed in open areas).
7. Pets
Our accommodations cannot accommodate pets EXCEPT FOR A VERY FEW ACCOMMODATIONS THAT ACCEPT SMALL PETS (ALWAYS ON REQUEST AND FROM AN EARLY NOTICE). For sea excursions, Pets can travel on certain ships (not all) and we should know this in advance (if there is a pet).
8. Personal Data
All personal data is stored and used by our office in accordance with the Privacy Policy.